Operating hours: 7 Days (8am to 10pm)
ALL SAUNA SESSIONS REQUIRE YOU TO BOOK A SPACE. THERE IS A LIMIT OF 12 PEOPLE PER SESSION. PLEASE CALL OR EMAIL TO RESERVE/CANCEL YOUR SPACE - BOOKING IN ADVANCE IS RECOMMENDED.
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For the majority of our massage therapies excluding deep tissue, firm therapeutic, sports, aromatherapy & lymphatic drainage:
For deep tissue, sports, firm therapeutic, aromatherapy & lymphatic drainage massages:
Cupping or hot stones included in your treatment:
· Some of our therapist's charges vary - we will advise you if this is the case after you have booked.
· We provide a vast array of treatments such as reiki, reflexology, hot stones, cupping etc - see our Therapist's page for detailed information. Please feel free to inquire about any of our services.
At Tory Urban Retreat your treatment time and space are reserved especially for you. We value your business and as a small business ask that you respect The Retreat's scheduling policies.
If you are unable to attend your appointment please provide at least 24 hours notice to avoid any cancellation fees - either by calling or emailing us. We will gladly re-book your appointment.
We do endeavor to send you an email reminder but ultimately the onus is your responsibility to attend your appointment.
Please note:
Cancellations or re-scheduling of any appointments within 24 hours of the appointment time will incur a charge of 50% of the therapy fee. Private Sauna bookings require 48 hours notice or wil incur a charge of 100% payable via credit card at the time of cancellation.
Cancellations or re-scheduling of any appointments within 5 hours of the appointment time or a no show, will incur a charge of 100% of the therapy fee.
An invoice will be emailed to you in these instances of unused Retreat time or the amount will be added to your account for you to pay in full on your next visit.
We thank you for your understanding in these circumstances.
