Operating hours: 7 Days (10am to 10pm)
ALL SAUNA SESSION BOOKINGS REQUIRE YOU TO BOOK A SPACE. THERE IS A LIMIT OF 10 PEOPLE IN THE SAUNA AT ANY GIVEN TIME. PLEASE CALL TO RESERVE YOUR SPACE BEFORE YOU COME IN, BOOK ONLINE OR TAKE YOU CHANCES & POP UP.
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For therapeutic, relaxation, sports, deep tissue & pregnancy massage:
· Some of our therapist's charges vary - we will advise you if this is the case after you have booked.
· We do provide other varieties of treatments (such as skin care facial, reiki, reflexology, hot stones etc), so please feel free to enquire about any of our services - we're happy to assist you.
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At Tory Urban Retreat your treatment time and space are reserved especially for you. We value your business and as a small business ask that you respect The Retreat's scheduling policies.
If you are unable to attend your appointment please provide at least 24 hours notice to avoid any cancellation fees - either by calling or emailing us. We will gladly re-book your appointment.
We do endeavor to send you an email reminder but ultimately the onus is your responsibility to attend your appointment.
Please note:
Cancellations or re-scheduling of any appointments within 12 hours of the appointment time will incur a charge of 50% of the therapy fee.
Cancellations or re-scheduling of any appointments within 3 hours of the appointment time or a no show, will incur a charge of 100% of the therapy fee.
An invoice will be emailed to you in these instances of unused Retreat time.
We thank you for your understanding in these circumstances.